At Secureteen, your family's privacy and trust are our top priority. We are committed to handling your personal information responsibly, securely, and transparently. This Privacy Policy ("Policy") explains how we collect, use, and protect your information when you use the Secureteen app, EasyPaisa subscription flow, and related services ("Service").
By subscribing to or using Secureteen through the EasyPaisa payment gateway, you agree to the terms of this Policy. If you do not agree, you may discontinue use of the Service at any time.
By creating an account or using our Service, you consent to the collection and processing of your information as described in this Policy, including subscription and billing data where applicable.
We may update this Policy periodically to reflect improvements, legal requirements, or new features. Updated versions will be available on our platform, and we encourage you to review them from time to time.
We collect only the information necessary to provide a safe, personalized, and enjoyable experience for you and your children.
Account Details – Name, mobile number, or email address used for registration and verification.
When you subscribe via EasyPaisa, we may collect and process subscription-related data including your mobile number (MSISDN), EasyPaisa transaction details, subscription status, billing cycle information, and recurring payment authorization status.
Payments are processed securely through EasyPaisa and authorized payment partners. Secureteen does not store sensitive payment credentials such as EasyPaisa PINs or passwords.
Device Data – Device type, operating system, network details, and app version.
Usage Logs – Anonymous activity data, including viewing time, error reports, and timestamps, for performance improvement and troubleshooting.
Feedback or survey responses provided voluntarily to help us improve the Service.
We use this information to:
By subscribing to Secureteen through EasyPaisa, you expressly authorize Secureteen, EasyPaisa, and authorized payment partners to process subscription payments from your EasyPaisa account or authorized payment method on a recurring monthly basis.
The subscription fee is PKR 300/Month.
Your subscription will automatically renew every month unless cancelled by you through the EasyPaisa application.
You acknowledge and agree that recurring charges will continue until you cancel your subscription.
Certain features may require limited permissions:
All permissions are used only for their stated purposes and can be managed through your device settings.
Secureteen may use trusted third-party services such as analytics providers, hosting platforms, and EasyPaisa billing systems to operate and improve the Service.
These partners may use cookies or anonymous identifiers to analyze usage trends and support subscription management. All third-party providers are bound by confidentiality and data protection obligations.
We use industry-standard safeguards to protect your personal data against unauthorized access, alteration, or loss. While no system is fully secure, we continuously improve our protections.
We do not intentionally collect sensitive personal data such as race, religion, political views, or health information. Please avoid sharing such details through the Service.
You may:
We aim to respond promptly to all privacy-related requests.
This Policy is governed by the laws of the Islamic Republic of Pakistan and complies with applicable PTA regulations.
We value your trust and are here to assist with any questions or concerns regarding privacy, subscriptions, recurring billing, or cancellation requests.
For support, contact: customercare@switch.com.pk